At Krooz, Inc, the privacy of our visitors and platform users is of extreme importance to us. This privacy policy document outlines the types of personal information received and collected by Krooz and how it is used.

User Policy

KROOZ is a ride-share transportation network company (TNC), a transportation social network dedicated to providing suitable, alternatively comfortable, reliable rider and hot-shot delivery service via our mobile apps which allows customers with smart-phones to book ride request and or delivery pick-up from any desired location, then routed to KROOZ independent drivers who uses their own cars, picked up the rider/delivery and drive to the destination.

KROOZ allows Users to create a unique personal account online or through the use of our interactive mobile applications.
By using KROOZ you agree to be bound by this Privacy Policy, whether or not you register as a User. If you wish to become a USER ("Driver" or "Rider"), communicate with other Users and make use of the services, please read this Agreement and indicate your acceptance by following the instructions in the Registration process.

We required all Users ("Driver" and "Rider") to upload and include his or her original photo, not, just another sort of image.

Additionally, drivers are required to upload the original photos of their Vehicle, which includes: The view of the vehicle showing the LICENCE PLATE either in front or back view, driver side view and the passenger side view of the vehicle. Along with vehicle registration document and active vehicle insurance card images must be upload during the new driver application registration. The car must be currently registered, but the driver name does not have to be on the registration if the driver's name is on the car insurance.

These help us clearly match and pair driver and rider with a clearer and transparent services. If your profile violates this requirement, we'll deactivate your account without further notice.

Data Collection (Usage in Krooz ride-share and Krooz Kuisine)

Krooz, Inc collects different Information created when you use our services
This may include:

  • Location Information
  • + Depending on the Krooz, Inc. services that you use, and your app settings or device
  • + User feedback, such as ratings or compliments.
  • + Users providing your information in connection with referral programs.
  • + Users requesting services for or on your behalf.
  • + Users or others providing information in connection with claims or disputes.
  • + Insurance providers (if you are a driver or delivery partner).
  • + Financial services providers (if you are a driver or delivery partner).
  • + Partner transportation companies (if you are a driver who uses our services through an account associated with such a company).
  • + Publicly available sources.
  • + Marketing service providers.

Krooz, Inc. may combine the information collected from these sources with other information in its possession.

Non-Discrimination Policy

KROOZ, Inc does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

These activities include, but are not limited to, hiring and firing of staff, independent contract drivers, riders or platform users, selection of volunteers and vendors, and provision of services.

Krooz is committed to providing an inclusive and welcoming environment for all members of our staff, independent contract drivers, volunteers, subcontractors, vendors, and clients.

Krooz, Inc is an equal opportunity employer.

We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

Intoxicating Substance Policy

Definition: Intoxicating substances mean all consumables that influence a person's normal capacity to act or reason, such as alcohol and drugs. In this document, intoxicating substances will refer to this definition.

Krooz, Inc platform is a drug-free environment and it will strictly enforce a zero-tolerance policy for the use of alcohol, drugs and/or controlled substances while operating Krooz apps or Kroozin as a customer.

Krooz, Inc maintains a zero-tolerance intoxicating substance policy for both drug and alcohol while using krooz platform as independent contract driver or Kroozin as krooz rider. On the ground, if a driver should take prescribed medication that can result in side effects that may be like intoxication, the individual driver is not allowed to operate Krooz apps or drive while intoxicated. And customers are not allowed to board any krooz vehicle type as a rider while under the influence of intoxication.

Any driver found to be violating this intoxicating substance policy should be asked by the rider to STOP the ride and notify Krooz, Inc immediately by contacting us via our toll-free 1 (844) 44 KROOZ or contact our help-desk via our contact us page.

Copyright Policy

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of KROOZ to terminate membership privileges of any User who repeatedly infringes copyright upon prompt notification to KROOZ by the copyright owner or the copyright owner legal agent.

Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Website, your address, telephone number, and email address, a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. Our Copyright Agent for notice of claims of copyright infringement can be reached by contacting us. KROOZ USPTO Trademark: KROOZ || We do the driving for you.


Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. Krooz, Inc. uses cookies and similar technologies for purposes such as:

  • * Authenticating users
  • * Remembering user preferences and settings
  • * Determining the popularity of content
  • * Delivering and measuring the effectiveness of advertising campaigns
  • * Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services

We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our services, as well as when you visit other online sites and services.

Content Posted on our Platform

a. You understand and agree that we may review and delete any content, messages, photos or profiles (collectively, "Content") that in the sole judgment of Krooz violate this Agreement or which may be offensive, illegal or violate the rights, harm, or threaten the safety of any Member.

b. You are solely responsible for the Content that you publish or display (hereinafter) on the Service or any material or information that you transmit to other Members.

c. By posting any Content to the public areas of the Website, you hereby grant to KROOZ the non-exclusive, fully paid, worldwide license to use, publicly perform and display such Content on the Website. This license will terminate at the time you remove such Content from the Website.

d. The following is a partial list of the kind of Content that is illegal or prohibited on the Website. KROOZ reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Service and terminating the membership of such violators. Prohibited Content includes Content that:

  • i. is patently offensive and promotes racism, bigotry, hatred or physical harm of any kind against any group or individual
  • ii. Harasses or advocates harassment of another person
  • iii. Involves the transmission of chain letters or unsolicited mass mailing or spamming
  • iv. promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous
  • v. promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files
  • vi. Contains restricted or password only access pages or hidden pages or images (those not linked to or from another accessible page)
  • vii. Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under the age of 18
  • viii. Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses
  • ix. solicits passwords or personal identifying information for commercial or unlawful purposes from other users or
  • x. involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes.
  • e. You must use the Service in a manner consistent with all applicable laws and regulations.

    f. You may not engage in advertising to, or solicitation of, any Member to buy or sell any products or services through the Service. You may not transmit any chain letters or junk email to other Members. Although KROOZ cannot monitor the conduct of its Users off the Website, it is also a violation of these rules to use any information obtained from the Service to harass, abuse, or harm another person, or to contact, advertise to, solicit, or sell to any Member without their prior explicit consent. To protect our Members from such advertising or solicitation, KROOZ reserves the right to restrict the number of emails which a User may send to other User in any 24-hour period to a number which KROOZ deems appropriate in its sole discretion.

    g. You may not cover or obscure the banner advertisements on your personal profile page, or any of our website pages via HTML/CSS or any other means.

    h. Any automated use of the system, such as using scripts to add friends, is prohibited

    i. You may not attempt to impersonate another user or person who is not a member of this website

    j. You may not use the account, username, or password of another Member at any time nor may you disclose your password to any third party or permit any third party to access your account.

    k. You may not sell or otherwise transfer your profile.


    KROOZ is not responsible for any incorrect or inaccurate Content posted on the Website or in connection with our interactive mobile applications and the Service provided, whether caused by users of the KROOZ Website, Members or by any of the equipment or programming associated with or utilized in the Service. KROOZ, Inc is not responsible for the conduct, whether online or offline, of any user of our applications or Users of the Service. KROOZ assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any user or Member communication.

    KROOZ is not responsible for any problems or technical malfunction of any mobile device, telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or at any Website or combination thereof, including any injury or damage to users and/or Members or to any persons computer related to or resulting from participation or downloading materials in connection with the KROOZ platform and or in connection with the Service. Under no circumstances shall KROOZ, Inc be responsible for any loss or damage, including personal injury or death, resulting from the use of KROOZ platform and applications or the Service or from any Content posted on the Website or transmitted to Users, or any interactions between users of KROOZ platform, whether online or offline. KROOZ platform and or Website and the Service are provided AS-IS, and KROOZ, Inc expressly disclaims any warranty of fitness for a particular purpose or non-infringement. KROOZ cannot guarantee and does not promise any specific results from use of KROOZ apps and/or the Service.

    Limitation on Liability


    This Agreement is accepted upon your use of KROOZ and is further affirmed by you becoming a User of the Service. This Agreement constitutes the entire agreement between you ("Driver","Rider", "Krooz Kuisine Customer") and KROOZ regarding the use of the social transportation service and/or the Service. The failure of KROOZ to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. Please contact us with any questions regarding this Agreement.


    Note: We may occasionally update this policy. If you use our services after an update, you consent to the updated policy.

    KROOZ, Inc.

    P. O. Box 741564
    Dallas, Texas 75374
    Tel: +1 (844) 44 KROOZ

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