It's Simple, Affordable and Fun to Commute with Krooz.

Download KROOZ Customer Apps

Download KROOZ Driver Android App Download KROOZ Driver iOS App

Features:

Krooz has Amazing and Innovative Features

QUICK

One tap on your smart-phone Krooz contract driver will locates you for pick up immediately; drive you to your desired destination with cautious, safe and enjoyable professional service. We deliver the best, transparent ride-share service couple with an outstanding customer service our competitors cannot match.

CONVENIENT

Say goodbye to hailing those taxis in extreme weathers; leaving the comfort of your home to take taxi. Or riding with those problematic ride-share companies who don't deserves you. Come enjoy the convenient of KROOZ.

SAFE

Krooz is built with the mind of customer's safety and concerns. When you request ride with KROOZ you have ability to include immediate contacts; friends and family are able to virtually follow your ride progress and notified via SMS when you arrived your destination. Passengers get to see drivers photo, name, vehicle model, and vehicle plate number before meeting them for safety purpose and vice versa.

COMFORTABLE

Enjoy a comfortable ride share service in clean car with a professional safe and cautious KROOZ independent driver.

CASHLESS

Pay for your ride via credit card or debit card. No need to carry cash with you for safety reason.

Enjoy Krooz Stop & Wait unique feature
At any given time during your trip you want the KROOZ driver to stop on the way to enable you run and buy something vice versa. The KROOZ driver has ability to click on Stop & Wait button located on the driver apps. And while the driver wait for you during the ride you will be charged for driver WAIT time .55 cents per minute. STOP & Wait is KROOZ unique feature and it's USPTO Patent Pending.


How it Works:

Quality over Quantity: Krooz® strives to provide you with quality service guaranteed to meet your expectation. Why choose those problematic rideshare companies? Let KROOZ do your driving.

KROOZ does not SURGE charge customers, we believe SURGE Pricing is a RIP-OFF, an act of exploitation to customers.
As you may know, our competitors automatically increase their ride fare when customers need them most. Don't let them exploit you, come KROOZ with Us.

12 Simple Steps in Kroozin' with Krooz

  • Step 1: Create User Account: Once you've logged in to the KROOZ app, select Request Ride or Request Delivery option, input your pick-up location, destination, all details and submit request. The nearest KROOZ driver within 5 miles of your location will be dispatched immediately to pick you or delivery. As a rider, hop into the back seat of the Krooz vehicle and enjoy the ride to your destination. You can also schedule KROOZ ride for a later date and time.

  • Step 2: Fare Estimator: Know the estimated amount of the ride or delivery even before booking.
  • Step 3: Driver Details: Your KROOZ driver details with photo, name, vehicle model, and plate number are sent to you immediately for your safety.
  • Step 4: Tracking: Live tracking of the vehicle position, a bird eye view of the micro car movement towards you, updates every 30 seconds on your screen.
  • Step 5: SMS and Phone Call: we have inbuilt communication system that enable you text or call the driver phone number.
  • Step 6: Notification: Get SMS notification message when driver is at your pick up location.
  • Step 7: SOS: This Krooz® SOS panic button can be pushed by rider or driver to initiate 911 call in case of emergency during the ride.
  • Step 8: TAG: This Krooz® unique feature enables customer TAG favorite driver and ride/delivery request are sent as priority to the driver.
  • Step 9: Friends & Family Follow: For emergency and security purpose, this Krooz® unique feature enable rider add contacts from their phone as ride request is generated, and SMS notification are sent to the contact when the rider board or arrive destination.
  • Step 10: STOP & WAIT: Enjoy the Krooz® Stop and Wait feature. With this unique feature you have the control and flexibility of the ride. Customers now have the ability to ask their KROOZ driver at anytime to stop and wait during their trip. The KROOZ driver has ability to click on the "Stop & Wait" button located on the driver apps. Please keep in mind that while the driver wait for you during the ride you will be charged .55 cents per minute for the wait time.
  • Step 11: Driver Rating and Review: Was your driver professional or rude?
    Rate the driver (Poor; Fair; Good; or Excellent) with our beautiful meter style rating system. Write short review about your experience with the driver, good or bad we valued your comment.
  • Step 12: TIPS. Yes, KROOZ drivers receive 100% of tips given. Don't forget to tip your driver. Thanks for choosing KROOZ!

  • KROOZ ZERO-TOLERANCE Policy.

    Request your Ride when you are ready to take the trip.

    Cancellation Fee Apply:
    If you cancel your ride once KROOZ driver has been dispatched to pick you up, you'll be charged cancellation fee based on the KROOZ vehicle type ordered.

    No Show Fee Apply:
    When KROOZ driver arrived your pickup location you'll receive a notification text message alerting you that your driver has arrived for pickup. And if you failed to meet with the driver while the driver waited 3 minutes, the trip will automatically cancelled and you'll be charged $10 No Show fee. The cancelled ride cannot be reversed.

    However, if you choose to take the trip after the ride is cancelled you will have to request the ride again and being that the driver is already at your location, our system will pair you with the driver again or the next available driver for the trip.

    No Drugs, Weed, or Weapon allowed in KROOZ Vehicle:
    We do not allowed customer with drug or weapon to board any KROOZ vehicle type, neither do we allowed the use of weeds or any kind of smoking in KROOZ vehicle.

    Drivers are not allowed to smoke or drink alcohol in vehicle while operating KROOZ app and also customer aboard. If you find any unusual activities, bad alcohol breath, smoke odor which includes the smelling of weeds, or filthy vehicle please report immediately via our interactive app about the unprofessional driver and we'll contact him/her or deactivate the driver account if no resolution.

    Check out the article: Krooz Rideshare An Uber/Lyft Game Changer
    Anticipating your business!


    KROOZ