Features:

KROOZ has an Amazing Features

QUICK

One tap on your smart-phone KROOZ independent partner driver will locates you for pick up immediately; drive you to your desired destination with cautious, safe and enjoyable professional ride-share service. Come KROOZ with Us.

CONVENIENT

Say goodbye to hailing those taxis in extreme weathers; leaving the comfort of your home to take taxi. Or riding with those problematic ride-share companies who don't deserves you. Come enjoy the convenient of KROOZ.

SAFE

KROOZ is built with the mind of customer's safety and concerns. When you request ride with KROOZ you have ability to include immediate contacts; friends and family are able to virtually follow your ride progress and notified via SMS when you arrived your destination. Passengers get to see drivers photo, name, vehicle model, and vehicle plate number before meeting them for safety purpose and vice versa.

COMFORTABLE

Enjoy a comfortable ride share service in clean car with a professional safe and cautious KROOZ independent driver.

CASHLESS

Pay for your ride via credit card or debit card. No need to carry cash with you for safety reason.


How it Works:

KROOZ is built with the mind of customer safety. Your Safety is our Priority.

Quality over Quantity: KROOZ strives to provide you with quality service guaranteed to meet your expectation. Why choose those problematic rideshare companies? Let KROOZ do your driving.

KROOZ does not charge customers SURGE Pricing. We believe SURGE Price is a RIP-OFF, an act of exploitation.
As you may know, our competitors automatically increase their ride fare when customers need them most. Don't let them exploit you, come KROOZ with Us!

12 Simple Steps in KROOZIN with us

  • Step 1: Once you've logged in to the KROOZ app, input your pick-up location, destination and request your ride. The nearest KROOZ driver in your area will be dispatched immediately to pick you up. You can also schedule KROOZ ride for a later date and time.

  • Step 2: Fare Estimator: Know the estimated amount of the ride even before booking.
  • Step 3: Driver Details: Your KROOZ driver details with photo, name, vehicle model, and plate number are sent to you immediately for your safety.
  • Step 4: Tracking: Live tracking of the vehicle position, a bird eye view of the micro car movement towards you, updates every 30 seconds on your screen.
  • Step 5: SMS: we have inbuilt communication system that enable you text or call the driver phone without revealing your telephone number.
  • Step 6: Notification: Get SMS notification message when driver is at your pick up location.
  • Step 7: Hop into the back seat of the KROOZ vehicle and enjoy the ride to your destination.
  • Step 8: Split Fare: You can choose to split the fare with another passenger.
  • Step 9: Emergency Contacts: Friends or family can easily virtually follow your trip progress via our interactive apps, and are notified with text message when you arrives your destination.
  • Step 10: Driver Rating: Rate the driver (Poor; Fair; Good; or Excellent) with our beautiful meter style rating system.
  • Step 11: Review the Driver: Was your driver professional or rude?
    Write short review about your experience with the driver, good or bad we valued your comment.
  • Step 12: TIPS. Yes, KROOZ drivers receive 100% of tips given. Don't forget to tip your driver. Thanks for choosing KROOZ!
  • Transparent transactions - KROOZ maintained ZERO TOLERANCE Rules.

    Request your Ride when you are ready to take the trip.

    Stop & Wait:
    At any given time during your trip you want the KROOZ driver to stop on the way to enable you run and buy something vice versa. The KROOZ driver has ability to click on Stop & Wait button located on the driver apps. And while the driver wait for you during the ride you will be charged for driver WAIT time .55 cents per minute.

    Cancellation Fee Apply:
    If you cancel your ride once KROOZ driver has been dispatched to pick you up, you'll be charged cancellation fee based on the KROOZ vehicle type ordered.

    No Show Fee Apply:
    When KROOZ driver arrived your pickup location you'll receive a notification text message alerting you that your driver has arrived for pickup. And if you failed to meet with the driver while the driver waited 3 minutes, the trip will automatically cancelled and you'll be charged $7 No Show fee. The cancelled ride cannot be reversed.

    However, if you choose to take the trip after the ride is cancelled you will have to request the ride again and being that the driver is already at your location, our system will pair you with the driver again or the next available driver for the trip.

    No Drugs, Weed, or Weapon allowed in KROOZ Vehicle:
    We do not allowed customer with drug or weapon to board any KROOZ vehicle type, neither do we allowed the use of weeds or any kind of smoking in KROOZ vehicle.

    Drivers are not allowed to smoke or drink alcohol in vehicle while operating KROOZ app and also customer aboard. If you find any unusual activities, bad alcohol breath, smoke odor which includes the smelling of weeds, or filthy vehicle please report immediately via our interactive app about the unprofessional driver and we'll contact him/her or deactivate the driver account if no resolution.

    Anticipating your understanding!